Home Depot Breach May Slow Debit Card Shipments

As a result of the recent data card breaches at The Home Depot and other merchants, many institutions across the country are blocking and replacing debit and credit cards to protect their account holders.

This drastic increase in demand of plastic cards has slowed the delivery of replacements cards, resulting in cards taking as long as 12-15 days for delivery. Should you need a card sooner, all TLFCU locations also have Visa Gift Cards that can be loaded with funds from your account to be used while you wait for your permanent replacement card to arrive.

Fortunately, this delay does not impact our standard reissue process for expired cards.

As part of our efforts to protect your account, TLFCU will contact you should we be notified that your card may have been included in this compromise. If we have not contacted you, then we have not been notified that your account has been impacted.

As always, if you should notice any suspicious activity on your account, please notify us as soon as possible by calling 850-576-8134, option 2.

Although these compromises cannot always be anticipated, here are some good tips to help keep your account information as secure as possible:

  • Monitor your accounts closely, especially during the holiday season
  • Make sure you keep us informed when you move or change your phone number so you can be contacted in the event of a compromise
  • Be cautious when someone calls, texts, or emails you asking for account information - you can always hang up and call us directly!
  • Always get a receipt for your purchase and verify the items listed with those that you purchased
  • Make sure to use secure sites when shopping online
  • Sign up for e-mail transaction notices in TALLEOnline Banking