Expectations & Resolutions

At TLFCU we strive to meet or exceed your expectations each and everytime we have the pleasure of working with you. If we ever fall short of those expectations, we hope you will let us know.

Should you need, please contact any of our branch or department managers in order for us to address any shortcomings, as well as any time you want to share a stellar experience. Contact information can be found on our contact us page.

If you are not satisfied, you can also email admin@tlfcu.org and ask to have your concern forwarded to TLFCU's President/CEO - Lisa Brown.

For issues that you feel need to be escalated further, you can send a letter to the attention of TLFCU's Supervisory Committee at PO Box 13485, Tallahassee, FL 32317.

Thank you for the opportunity to serve you!